SERVICESFrequently Asked Questions
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FAQ
Why should I choose URL?
You will get easily accessible world-class hospitality at a very affordable price with accurate reports which is a rare combination of service in Nepal.
Does more than one pathologist read my results?
Only if it is required. generally in certain tests which need expert interpretation especially by seeing the sample slides or through a microscope.
Can I, as a patient, take my sample to another doctor or hospital for a second opinion?
Yes, you can but you need to inform us beforehand so we can collect an adequate amount of samples to provide you with the same sample for the second opinion with the necessary arrangements. However, it is always better to go to a reliable lab than to repeat the tests, which cost you much.
How long does it take to get the results?
It depends on the test that you required, generally, we can report most of the tests in 4 hours but some tests may take up to 7 days to report.
How do I get price information of Lab services?
Yes, please name the test we can provide you what sample is required, how much charge and how long it takes to get results.
FAQ
How will I be notified of the results?
We send SMS for “your report is ready” notification, you can have it delivered at your email address, or you can have a hard copy from URL reception.
How do I interpret the results of my report?
You should consult your doctor, your doctor is the right person to interpret your test report. Anyway there will be a Reference range given with every test report.
What should I do if I would like a copy of my report?
You can ask for a hard copy at URL reception, call us to be sent at your email address.
Do you collect samples from residence?
Yes, we do with an extra service charges.
Do I need to fast?
Yes, for some type of test you need to fast.